A: 15 day return policy. Please ship products back to A|S unopened for a refund or store credit. We are not responsible for lost or stolen packages. Orders over $150 will be signature confirmation so if your package hasn't arrived in 5 days please check in and most likely it is at the post office waiting for you.
A: Every skin is different, but most clients notice improvement within the first 2-4 weeks and best results in 3-6 months.
A: Yes. We will treat your existing acne and work on lightening your post-inflammatory hyperpigmentation (PIH) simultaneously.
A: We carry our own line that has been tested and used on acne-prone skin for years with a 95% success rate. Our products will always be free from comedogenic ingredients, whereas other companies often reformulate without warning.
A: For new clients, we offer a New Client Package ($175+tax), which includes 8 professional-strength products that you need for the first 2-4 months. By purchasing the package, you save $40.
A: Follow this link to book an in-person appointment.
To get started with an online consultation, purchase the consultation from our online store.
A: Yes, we are experienced working with all skin types and ethnic backgrounds.
A: No. As estheticians, we have more time to spend with you. We offer a comprehensive approach which includes looking at all factors that may be contributing to your acne. We will do skin treatments in addition to education, coaching, and ongoing support. We can get you clear without the use of prescriptions. We are always available for questions or concerns as you move through the clearing process.
A: We work with anyone who has active acne. We have had clients ranging from 11 to 65 years old.
A: Acne often continues well into adulthood, especially for women. There is no cure; even Accutane is not a forever-solution for most people. However, you can control your acne through a custom home care routine, in-office treatments, and continued support.
A: Our protocol was designed by Dermatologist James E. Fulton and has a 95% success rate. He was a pioneer in the acne field and an esteemed medical researcher. He dedicated his life’s work to better understanding acne and wrote the book “Acne Rx”. Julie, owner and founder, had the opportunity to work with him directly before his passing. We are grateful for his work, research, and dedication to our field.